The NY Kratom processes orders within 1-3 business days, with most orders processed in the first 24 hours. We do not ship orders on weekends or holidays.
Orders may take up to 10 business days to be delivered. This estimate considers our 1-3 business days processing times and shipping times up to 7 business days. However, most orders are delivered much sooner than 10 business days.
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Return
We offer a 100% satisfaction guarantee for all products purchased directly through our company’s website. All requests for refunds or exchanges must be made within thirty (30) days of the purchase date.
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Help
Our Customer Support Team is happy to answer any questions you may have regarding our Return Policy. We can be reached at (201) 222-8105 or [email protected] during our regular business hours of Monday-Friday, from 9:00am to 5:00pm PST.
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